If you have withdrawals waiting for 6 hours after submitted, but it keeps pending on your account. Please use YUNBI work ticket to provide your withdrawal ID, the time and amount of your withdrawal. YUNBI customer service will contact you as soon as they figure out the problem.
Articles in this section
- What should I do if I use incorrect deposit address?
- Why my account didn't credit after I deposited blockchain assets?
- Why the screen said there is insufficient miner's fee when I made withdrawal request?
- Why my withdrawal has been rejected?
- Why I cannot generate new withdrawal address?
- Why the screen said there is not sufficient deposit address?
- Why is my withdrawal request in pending?
- I forget to type in MEMO when making deposit to YUNBI. What should I do?